CFO Insights: Achieving High Performance Through Finance Business Process O utsourcing

US: Wiley, 2004. Hardcover. Very Good/Very Good. Many CFOs have led their companies to invest in ERP and shared services in order to create leaner, more global organization structures. Today, they se ek more radical transformation through business process outsourcing (BPO). CFO Insights is a practical, comprehensive guide to this exciting, fast-gro wing field. It features expert advice from the CFOs of major companies worl dwide, including BP, Procter & Gamble, Dell, and Exel. Step by step, it tak es you through the stages of a successful outsourcing solution - from evalu ating providers and contracting, through transition planning and risk manag ement. "We have seen cost reductions every year for each of the 13 years of our ou tsourcing experience - now, finally, we are seeing the outsourcing market m ature. The advancement of multi-client centers will create new value. As ne w low cost centers spring up around the world I want to have easy access to the opportunities." -Ala n Eilles, CFO Downstream, BP "Outsourcing is not about sitting still. On the one hand, as CFO, you have to be in control, and have the right control mechanisms in place. On the ot her, this is an evolving relationship where both parties feel empowered and energized to make a real difference in the business." -John Coghlan, Group Finance Director of Exel "My view of the CFO's role is relatively simple: How do you add value? The CFO has to be in the forefront in understanding, at a strategic level, the relative economics of different parts of the business model - and vitally p lay a decisive role in deciding what should be insourced and what should be outsourced." -Clayton Daley, CFO, Procter & Gamble Edito.