Crucial Confrontations de Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

UsedVeryGood. All orders ship by next business day! This is a used paperback book. Has wear on cover and/or pages. Book has no markings on pages. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!

McGraw-Hill Companies, The, 2004. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

McGraw-Hill Companies, The, 2004. Paperback. Good. Disclaimer:Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

UsedLikeNew. All orders ship by next business day! This is a used paperback book with wear due to handling. Pages have no markings. For USED books, we cannot guarantee supplemental materials such as CDs, DVDs, access codes and other materials. We are a small company and very thankful for your business!

McGraw-Hill, 2004-08-26. Paperback. Used: Good. Excellent customer service. Prompt Customer Service.

McGraw-Hill Companies, The. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.

McGraw-Hill Companies, The. Used - Good. Used book that is in clean, average condition without any missing pages.

McGraw-Hill Companies, The. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.