Customer Care Excellence � How to Create an Effective Customer Focus
de Cook, Sarah
- Nuevo
- Tapa blanda
- Estado
- Nuevo
- ISBN 10
- 0749457058
- ISBN 13
- 9780749457051
- Librería
-
Exeter, Devon, United Kingdom
Formas de pago aceptadas
Sobre este artículo
Sinopsis
This fifth edition of Customer Care Excellence demonstrates how to develop and sustain a customer-service focus. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care, Customer Care Excellence explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company’s touch points can ensure successful results and satisfied customers.
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Detalles
- Librería
- Revaluation Books (GB)
- Inventario del vendedor #
- __0749457058
- Título
- Customer Care Excellence � How to Create an Effective Customer Focus
- Autor
- Cook, Sarah
- Formato/Encuadernación
- Tapa blanda
- Estado del libro
- Nuevo
- Cantidad disponible
- 1
- ISBN 10
- 0749457058
- ISBN 13
- 9780749457051
- Editorial
- Kogan Page Ltd
- Lugar de publicación
- New Delhi
- Fecha de publicación
- 2011
Términos de venta
Revaluation Books
Sobre el vendedor
Revaluation Books
Sobre Revaluation Books
Glosario
Algunos términos que podrían usarse en esta descripción incluyen:
- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...