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Customer Care Excellence: How To Create An Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
de Cook, Sarah
- Usado
- Tapa blanda
- Estado
- Used; Very Good
- ISBN 10
- 0749457058
- ISBN 13
- 9780749457051
- Librería
-
London, Greater London, United Kingdom
Formas de pago aceptadas
Sobre este artículo
Kogan Page, 11/03/2010. 6. Paperback. Used; Very Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
Sinopsis
This fifth edition of Customer Care Excellence demonstrates how to develop and sustain a customer-service focus. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care, Customer Care Excellence explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company’s touch points can ensure successful results and satisfied customers.
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Detalles
- Librería
- Greener Books Ltd
(GB)
- Inventario del vendedor #
- 4520889
- Título
- Customer Care Excellence: How To Create An Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
- Autor
- Cook, Sarah
- Formato/Encuadernación
- Tapa blanda
- Estado del libro
- Used; Very Good
- Cantidad disponible
- 1
- Edición
- 6
- ISBN 10
- 0749457058
- ISBN 13
- 9780749457051
- Editorial
- Kogan Page
- Lugar de publicación
- New Delhi
- Fecha de publicación
- 11/03/2010
Términos de venta
Greener Books Ltd
30 day return guarantee, with full refund including shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged. Feel free to contact our customer service team on customercare@greenerbooks.co.uk if you have queries regarding your order.
Sobre el vendedor
Greener Books Ltd
Miembro de Biblio desde 2010
London, Greater London
Sobre Greener Books Ltd
Greener Books is an enterprise with a particular passion for supporting the Environment and Sustainability! We strive at all times to meet our customers expectation and in most cases exceed them.
