Customer Centered Selling: Sales Techniques for a New World Economy
de Jolles, Rob
- Usado
- Estado
- UsedLikeNew
- ISBN 10
- 143914463X
- ISBN 13
- 9781439144633
- Librería
-
Bensalem, Pennsylvania, United States
Formas de pago aceptadas
Sobre este artículo
Sinopsis
This revised edition of Robert Jolless classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies! When you have a process, you have a way of measuring what you are doing. When you can measure ityou can fix it!" Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs, pitching product, and adopting an order-taking mentality. Jolles provides a systematic, repeatable, predictable approach that teaches how to anticipate and influence behavior by studying and understanding the clients "Decision Cycle" and critical "Decision Points." Through the use of case studies, interactive activities, and job aids, anyonefrom a seasoned sales professional to a manager or parentcan not only learn the power to influence behavior, but can implement these ideas as well. Put to good use by Toyota, Disney, NASA, Nortel, General Electric, a dozen universities, and more than fifty financial institutions, Customer Centered Selling provides a step-by-step, consultative process that inspires as it teaches.
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Detalles
- Librería
- Phillybooks COM LLC (US)
- Inventario del vendedor #
- 531ZZZ00FML1_ns
- Título
- Customer Centered Selling: Sales Techniques for a New World Economy
- Autor
- Jolles, Rob
- Estado del libro
- Nuevo
- Cantidad disponible
- 1
- Encuadernación
- Tapa blanda
- ISBN 10
- 143914463X
- ISBN 13
- 9781439144633
- Editorial
- Free Press
- Lugar de publicación
- New York
- Primera fecha de publicación de esta edición
- 2009-09-15
Términos de venta
Phillybooks COM LLC
Sobre el vendedor
Phillybooks COM LLC
Sobre Phillybooks COM LLC
Glosario
Algunos términos que podrían usarse en esta descripción incluyen:
- Remainder Mark
- Usually an ink marking of some sort which indicates that the book was designated a remainder. In most cases, it can be found on...