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Customer Service - A Practical Approach - Sixth Edition
de Harris, Elaine K
- Usado
- Tapa blanda
- Estado
- Very Good+ with no dust jacket
- ISBN 10
- 013274239X
- ISBN 13
- 9780132742399
- Librería
-
Dunedin, New Zealand, New Zealand
Formas de pago aceptadas
Sobre este artículo
Boston: Pearson. Very Good+ with no dust jacket. (2013). Softcover. 013274239X . No signatures. ; Sixth edition. xv, [1], 175, [1 (blank)] pages. Page dimensions: 254 x 204mm. "Customer service is an integral part of doing business today. Today's customer service providers must have adequate preparation to interactive effectively with today's customers. This preparation does not magically appear. It is the result of a commitment to increased understanding of the customer srevice industry, the knowledge of customer trends, the ability to interpret those trends, and the development of the fundamental skills necessary to achieve excellence." - from the Preface, page ix. .
Sinopsis
Includes index.
Reseñas
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Detalles
- Librería
- Renaissance Books
(NZ)
- Inventario del vendedor #
- 23475
- Título
- Customer Service - A Practical Approach - Sixth Edition
- Autor
- Harris, Elaine K
- Formato/Encuadernación
- Softcover
- Estado del libro
- Usado - Very Good+ with no dust jacket
- Encuadernación
- Tapa blanda
- ISBN 10
- 013274239X
- ISBN 13
- 9780132742399
- Editorial
- Pearson
- Lugar de publicación
- Boston
- Fecha de publicación
- (2013)
- Palabras clave
- 013274239X
Términos de venta
Renaissance Books
Any book not as described may be returned within 14 days of receipt for a full refund.
Sobre el vendedor
Renaissance Books
Miembro de Biblio desde 2005
Dunedin, New Zealand
Sobre Renaissance Books
We are located in Dunedin, in the South Island of New Zealand. We have in stock over 8,500 books. We are a general antiquarian and out-of-print home-based bookseller, with some specialty areas in English literature, Maori, Travel, Tibet, and New Zealand history.
