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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
de Galbraith, Jay R
- Nuevo
- Estado
- New
- ISBN 10
- 0787979198
- ISBN 13
- 9780787979195
- Librería
-
Ha Noi, Vietnam
Formas de pago aceptadas
Sobre este artículo
Jossey-Bass, 4/14/2005. New. Jossey-Bass, 4/14/2005 New All orders ship SAME or NEXT business day Expedited shipments will be received in 5-12 business days within the United States 100% Satisfaction Guaranteed!
Sinopsis
Designing the Customer-Centric Organization offers today??'s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written by Jay Galbraith (the foremost expert in the field of organizational design), this important book includes a tool that will help determine how customer-centric an organization is- light-level, medium-level, complete-level, or high-level- and it shows how to ascertain the appropriate level for a particular institution. Once the groundwork has been established, the author offers guidance for the process of implementing a customer-centric system throughout an organization. Designing the Customer-Centric Organization includes vital information about structure, management processes, reward and management systems, and people practices.
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Detalles
- Librería
- Baby Starren
(VN)
- Inventario del vendedor #
- 9780787979195
- Título
- Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
- Autor
- Galbraith, Jay R
- Estado del libro
- Nuevo New
- Cantidad disponible
- 1
- Encuadernación
- Tapa dura
- ISBN 10
- 0787979198
- ISBN 13
- 9780787979195
- Editorial
- Jossey-Bass
- Lugar de publicación
- San Francisco, California, U.s.a
- Fecha de publicación
- 4/14/2005
- Palabras clave
- 9780787979195
Términos de venta
Baby Starren
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
Sobre el vendedor
Baby Starren
Miembro de Biblio desde 2019
Ha Noi
Sobre Baby Starren
All orders ship SAME or NEXT business day.Expedited shipments will be received in 5-12 business days within the United States.100% Satisfaction Guaranteed!VINABOOK does NOT ship outside of the US.
Glosario
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- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...
