Difficult Conversations : How to Discuss What Matters Most
de Sheila Heen; Douglas Stone; Bruce Patton
- Usado
- good
- Tapa blanda
- Estado
- Good
- ISBN 10
- 014028852X
- ISBN 13
- 9780140288520
- Librería
-
Seattle, Washington, United States
4 copias disponibles en esta librería
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Sobre este artículo
Sinopsis
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving
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Detalles
- Librería
- ThriftBooks (US)
- Inventario del vendedor #
- G014028852XI3N10
- Título
- Difficult Conversations : How to Discuss What Matters Most
- Autor
- Sheila Heen; Douglas Stone; Bruce Patton
- Formato/Encuadernación
- Tapa blanda
- Estado del libro
- Usado - Good
- Cantidad disponible
- 4
- ISBN 10
- 014028852X
- ISBN 13
- 9780140288520
- Editorial
- Penguin Publishing Group
- Lugar de publicación
- E Rutherford, New Jersey, U.s.a.
- Fecha de publicación
- 2000
Términos de venta
ThriftBooks
Sobre el vendedor
ThriftBooks
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