Difficult Conversations: How to Discuss What Matters Most
de Patton, Bruce, Stone, Douglas, Heen, Sheila
- Usado
- Estado
- Used - Good
- ISBN 10
- 0670883395
- ISBN 13
- 9780670883394
- Librería
-
Frederick, Maryland, United States
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Sobre este artículo
Sinopsis
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving
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Detalles
- Librería
- Wonder Book (US)
- Inventario del vendedor #
- Q06O-00220
- Título
- Difficult Conversations: How to Discuss What Matters Most
- Autor
- Patton, Bruce, Stone, Douglas, Heen, Sheila
- Estado del libro
- Used - Good
- Encuadernación
- Hardback
- ISBN 10
- 0670883395
- ISBN 13
- 9780670883394
- Editorial
- Viking Adult
- Lugar de publicación
- New York, New York, U.s.a.
- Primera fecha de publicación de esta edición
- 1999-04-01
Términos de venta
Wonder Book
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Sobre el vendedor
Wonder Book
Sobre Wonder Book
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