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Difficult Conversations: How to Discuss What Matters Most
de Bruce Patton, Douglas Stone, Sheila Heen
- Usado
- Tapa blanda
- Estado
- Used; Good
- ISBN 10
- 014027782X
- ISBN 13
- 9780140277821
- Librería
-
Milton Keynes , Buckinghamshire, United Kingdom
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Sobre este artículo
Penguin. Paperback. Used; Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 05/25/2000
Sinopsis
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving
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Detalles
- Librería
- Brit Books Ltd
(GB)
- Inventario del vendedor #
- mon0001605499
- Título
- Difficult Conversations: How to Discuss What Matters Most
- Autor
- Bruce Patton, Douglas Stone, Sheila Heen
- Formato/Encuadernación
- Tapa blanda
- Estado del libro
- Used; Good
- Cantidad disponible
- 2
- ISBN 10
- 014027782X
- ISBN 13
- 9780140277821
- Editorial
- Penguin
- Primera fecha de publicación de esta edición
- May 25, 2000
Términos de venta
Brit Books Ltd
30 day return guarantee, with full refund including shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged. Please contact us on customercare@britbooks.co.uk if you have queries regarding your order.
Sobre el vendedor
Brit Books Ltd
Miembro de Biblio desde 2010
Milton Keynes , Buckinghamshire
Sobre Brit Books Ltd
Brit Books endeavours to provide each and every customer with an excellent shopping experience, backed by our customer satisfaction guarantee.
