I Know It When I See It: A Modern Fable about Quality

New York, NY: Amacom, 1985. Hard cover. Good in good dust jacket. Ex-library. Signed by previous owner. I Know It When I See It: A Modern Fable About Quality by John Guaspari (Author). HARDCOVER IN CELL WRAPPED DUST JACKET, COPYRIGHT 1985-CONDITION GOOD EX-LIBRARY BOOK 78 PAGES. The secret... I Know It When I See It: A Modern Fable About Quality by John Guaspari (Author). HARDCOVER IN CELL WRAPPED DUST JACKET, COPYRIGHT 1985-CONDITION GOOD EX-LIBRARY BOOK 78 PAGES. The secret to the success of I Know It When I See It lies in its stylish d I Know It When I See It: A Modern Fable About Quality by John Guaspari (Author). HARDCOVER IN CELL WRAPPED DUST JACKET, COPYRIGHT 1985-CONDITION GOOD EX-LIBRARY BOOK 78 PAGES. The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality--that it's the customer who defines it. The story shows how businesspeople who pay close attention to what kind of quality their customers want, will also find just what their company wants--success and big profits. This new paperback edition features the delightful illustrations that helped make the German translation a huge hitUsed-Very Good