Minding the Customer A View of Customer Service and Quality A Speech Delivered to SNCF on October 13, 1989
de [Stanley Marcus]
- Usado
- Aceptable
- Estado
- Fine
- Librería
-
GRASS VALLEY, California, United States
Formas de pago aceptadas
Sobre este artículo
Dallas Fort Worth: AMR Information Serv.. Fine. 1990. 19 & 21 pp.; 9" x 6"; 2 volumes, one text in English, one in French; bound in a continuous, printed blue stapled wrapper in opposition, with a common back cover. Forward by David Farmer, DeGolyer Library. Introduction by Jean-Marie Metzler, SNCF [Societe Nationale de Chemins de Fer Francais]. .
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Detalles
- Librería
- G. F. Wilkinson Books, member IOBA
(US)
- Inventario del vendedor #
- 1636
- Título
- Minding the Customer A View of Customer Service and Quality A Speech Delivered to SNCF on October 13, 1989
- Autor
- [Stanley Marcus]
- Estado del libro
- Usado - Fine
- Editorial
- AMR Information Serv.
- Lugar de publicación
- Dallas Fort Worth
- Fecha de publicación
- 1990
- Palabras clave
- AMERICANA, HISTORY, BUSINESS, ECONOMICS
- Catálogos del vendedor
- Americana;
- Atención
- Puede que se trate de un conjunto de varios volúmenes y requiera de gastos de envío adicionales.
Términos de venta
G. F. Wilkinson Books, member IOBA
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Sobre el vendedor
G. F. Wilkinson Books, member IOBA
Miembro de Biblio desde 2005
GRASS VALLEY, California
Sobre G. F. Wilkinson Books, member IOBA
Full time bookseller since 1978.I check e-mail & phone queries frequently and endeavor to respond promptly.
Glosario
Algunos términos que podrían usarse en esta descripción incluyen:
- Fine
- A book in fine condition exhibits no flaws. A fine condition book closely approaches As New condition, but may lack the...
