New York Times Guide to Reference Materials

We ensure to accurately describe the quality of our books (Brand New, Very Good, Fair, etc.). We scrutinize each book thoroughly prior to posting for sale, and again immediately before shipping. Therefore, neither the method of shipping nor the quality of our books is an issue. We do, however, offer the following remedies within 10 days of a customer receiving any item(s) shipped by us. Upon prior approval by e-mail, in the following circumstances we will: 1) Wrong Title Sent- the buyer may return the book for a full refund of book purchase price and original shipping cost, plus the cost of return USPS Media Mail postage and inexpensive padded envelope (not to exceed $2.50 total for return shipping cost); 2) Incorrect Stated Condition of Item- the buyer may return the book for a full refund of book purchase price and original shipping cost.