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People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts
de Robert Bolton
- Usado
- very good
- Tapa blanda
- Estado
- Very Good
- ISBN 10
- 067162248X
- ISBN 13
- 9780671622480
- Librería
-
GORING BY SEA, West Sussex, United Kingdom
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Sobre este artículo
Paperback. Very Good.
Sinopsis
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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Detalles
- Librería
- World of Books Ltd
(GB)
- Inventario del vendedor #
- GOR001252596
- Título
- People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts
- Autor
- Robert Bolton
- Formato/Encuadernación
- Tapa blanda
- Estado del libro
- Usado - Very Good
- Cantidad disponible
- 2
- ISBN 10
- 067162248X
- ISBN 13
- 9780671622480
- Editorial
- Touchstone
- Lugar de publicación
- Old Tappan, New Jersey, U.s.a.
- Primera fecha de publicación de esta edición
- 1986-06-06
Términos de venta
World of Books Ltd
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Sobre el vendedor
World of Books Ltd
Miembro de Biblio desde 2007
GORING BY SEA, West Sussex
Sobre World of Books Ltd
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- Wob: Through Wob, we sell. We provide affordable, preloved books and media to customers all over the world. A book leaves our collection of over seven million titles and begins a new chapter every two seconds, enabling more goods to be reused.
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- Shopiago: Through Shopiago, we help others. By sharing the technology that has grown World of Books Group into the business it is today, we're helping charities increase revenue and reduce waste through re-commerce.
- Wob: Through Wob, we sell. We provide affordable, preloved books and media to customers all over the world. A book leaves our collection of over seven million titles and begins a new chapter every two seconds, enabling more goods to be reused.
- Ziffit: Through Ziffit, we buy. We give people around the world the opportunity to contribute to the circular economy, earn money and protect the planet, by trading their unwanted books and media.
- Shopiago: Through Shopiago, we help others. By sharing the technology that has grown World of Books Group into the business it is today, we're helping charities increase revenue and reduce waste through re-commerce.
