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Punching In: The Unauthorized Adventures of a Front-Line Employee

Punching In: The Unauthorized Adventures of a Front-Line Employee

Punching In: The Unauthorized Adventures of a Front-Line Employee
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Punching In: The Unauthorized Adventures of a Front-Line Employee

de Frankel, Alex

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ISBN 10
0060849665
ISBN 13
9780060849665
Librería
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Sonoma, California, United States
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Sobre este artículo

HarperBusiness, 2007-11-20. Hardcover. Very Good. 1.2000 9.1000 6.2000. Hardcover in very good condition. All inside pages are in great shape. Minor shelf wear to the dust jacket.

Sinopsis

Curious to know just what happens behind the "employees only" doors of big companies, journalist Alex Frankel embarked on an undercover reporting project to find out how some of America's well-known companies win the hearts and minds of their retail and service employees. Frankel knew the only way to find answers was to go native.During a two-year urban adventure through the world of commerce, Frankel applied for and was hired by a half-dozen companies: he proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.At the heart of Punching In lies Frankel's quest to find out how some of the giants of commerce turn thousands of average job applicants into loyal—even fanatical—workers. How do they identify and recruit workers who will best fit their companies? How do they indoctrinate employees into their corporate cultures and make them perfect messengers of their brands? Along the way Frankel pauses long enough to wonder why he is so often immune to corporate attempts to win employees over.In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.

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Detalles

Librería
Foggypaws US (US)
Inventario del vendedor #
mon0000037042
Título
Punching In: The Unauthorized Adventures of a Front-Line Employee
Autor
Frankel, Alex
Formato/Encuadernación
Tapa dura
Estado del libro
Usado - Muy bueno
Cantidad disponible
1
ISBN 10
0060849665
ISBN 13
9780060849665
Editorial
HarperBusiness
Lugar de publicación
Scarborough, On, Canada
Fecha de publicación
2007-11-20
Catálogos del vendedor
Book;
X weight
0.8000 lbs
Size
1.2000 9.1000 6.2000

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Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
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Sonoma, California

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Glosario

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Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
Shelf Wear
Shelf wear (shelfwear) describes damage caused over time to a book by placing and removing a book from a shelf. This damage is...
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