Quality Is Free de Crosby, Phillip B - 1982

Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. "Quality Is Free" sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success.

Stated First Mentor Printing, January 1980. Paperback, 270 pages, includes index.

Condition: Good - structurally intact and tight, light yellowing to pages, minimal soil and/or wear, shows some light edge and corner wear on cover.

Penguin Publishing Group. Used - Good. Used book that is in clean, average condition without any missing pages.

Penguin Publishing Group, 1980. Mass Market Paperback. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Signet Book, 1980. Mass Market Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Penguin Publishing Group, 1980. Mass Market Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Signet Book, 1980. Mass Market Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Penguin Publishing Group. Used - Good. Used book that is in clean, average condition without any missing pages.

Penguin Publishing Group. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.

270 pages, including index. Although this book came out at the very early days of the personal computer, it has insights still valid in our high-tech world, as quality is still a goal that can prove elusive. Just check out the latest recalls of airbags and blood pressure drugs. Book shows very little wear. Minor staining on the front cover, pages all clean and tight. Few chips or creases to the cover.

Mentor. Used - Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp.