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QUALITY OF SERVICE:  MAKING IT REALLY WORK

QUALITY OF SERVICE: MAKING IT REALLY WORK

QUALITY OF SERVICE:  MAKING IT REALLY WORK
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QUALITY OF SERVICE: MAKING IT REALLY WORK

de Edvardsson, Bo; Vretveit, John; Thomasson, Bertil

  • Usado
  • Tapa dura
  • First
Estado
Very Good/Very Good
ISBN 10
0077079493
ISBN 13
9780077079499
Librería
Puntuación del vendedor:
Este vendedor ha conseguido 3 de las cinco estrellas otorgadas por los compradores de Biblio.
Vashon, Washington, United States
Precio
EUR 7.85
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EUR 4.71 Envío a USA
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Sobre este artículo

Blacklick, Ohio, U.S.A.: London: McGraw-Hill, 1994. Very Good/Very Good. 1994. First Edition. Hard Cover. 8vo - over 7¾" - 9¾" tall 0077079493 Has Small Pub Remainder Mark .

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Detalles

Librería
Vashon Island Books US (US)
Inventario del vendedor #
G5305
Título
QUALITY OF SERVICE: MAKING IT REALLY WORK
Autor
Edvardsson, Bo; Vretveit, John; Thomasson, Bertil
Formato/Encuadernación
Hard Cover
Estado del libro
Usado - Very Good/Very Good
Edición
First Edition
Encuadernación
Tapa dura
ISBN 10
0077079493
ISBN 13
9780077079499
Editorial
London: McGraw-Hill, 1994
Lugar de publicación
Blacklick, Ohio, U.S.A.
Fecha de publicación
1994
Palabras clave
CUSTOMER, SERVICES, SERVICE, INDUSTRIES, MANAGEMENT

Términos de venta

Vashon Island Books

We accept payment via Credit card, check, money order, and *PayPal* (vashonbooks@comcast.net) . Payment with order. Check (US$ only/US Bank), PayPal or Credit Card (Visa, M/C, AMEX. Discover). 7-day return only if not as described (you must notify us immediately on upon receipt of any problem). DJs Brodarted. We pack carefully. Shipping: U.S.: $4.00 1st volume, $2.00 each additional volume via book rate. Priority Mail minimum $7.95 (large/heavy cost more). UPS also available at extra cost.

Sobre el vendedor

Vashon Island Books

Puntuación del vendedor:
Este vendedor ha conseguido 3 de las cinco estrellas otorgadas por los compradores de Biblio.
Miembro de Biblio desde 2003
Vashon, Washington

Sobre Vashon Island Books

Vashon Island Books is located on Vashon Island an idylic country setting just a short ferry ride from Downtown Seattle. We are a quality internet bookstore for readers & collectors. We have a select, diverse stock that is constantly changing and growing. We do the majority of our business over the Net and are committed to providing professional service. With 30 plus years combined bookselling experience and knowledge Vashon Island Books provides a trustworthy and respected outlet for your book buying needs

Glosario

Algunos términos que podrían usarse en esta descripción incluyen:

First Edition
In book collecting, the first edition is the earliest published form of a book. A book may have more than one first edition in...
PUB
Common abbreviation for 'published'
Remainder Mark
Usually an ink marking of some sort which indicates that the book was designated a remainder. In most cases, it can be found on...
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