Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation Tapa dura - 2013

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PRAISE FOR VALUE STREAM MAPPING

"Value stream mapping has evolved from its roots as a tool used by geeks to reimagine and reconfigure manufacturing operations to a process to enable deep organizational intervention and transformation. With Value Stream Mapping, Karen Martin and Mike Osterling provide an outstanding guide for practitioners engaged in the challenging work of improving the horizontal flow of value across organizations."
-- John Shook, Chairman and CEO, Lean Enterprise Institute, and author, Learning to See

"Despite decades of viewing value stream mapping as the core tool of Lean transformations, there is still confusion. Karen and Mike put mapping in its proper perspective as a methodology for getting high-performing teams to see waste, share a future state vision, and build meaningful actions that are carried out with passion and purpose."
-- Jeffrey Liker, author, The Toyota Way

"In Value Stream Mapping, Karen and Mike not only provide a great how-to book for transforming value streams, they also demonstrate the benefits that taking a holistic view can have on an organization's culture and commitment to customer value. There is something to learn for the novice and expert on every page."
-- Jeff Chester, Chief Revenue Officer & Senior Vice President, Availity

"Martin and Osterling have written an excellent book that shows you how to do value stream mapping and do it right. Follow their advice and your organization will get the profoundly radical change required to better serve your customers and create unprecedented profits and agility."
-- Brian Maskell, author, Practical Lean Accounting