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Quality Management for Organizational Excellence: Introduction to Total Quality Tapa dura - 2009
de David L. Goetsch; Stanley B. Davis
Resumen
Great choice for Undergraduate courses in Quality Management or Total Quality Management, and is also relevant for students studying technology, engineering, or business.
Detalles
- Título Quality Management for Organizational Excellence: Introduction to Total Quality
- Autor David L. Goetsch; Stanley B. Davis
- Encuadernación Tapa dura
- Edición 6th ed.
- Páginas 634
- Volúmenes 1
- Idioma ENG
- Editorial Prentice Hall, Upper Saddle River, N.J
- Fecha de publicación 2009-01
- Ilustrado Sí
- ISBN 9780135019672 / 0135019672
- Peso 3.4 libras (1.54 kg)
- Dimensiones 10.9 x 8.4 x 1.2 pulgadas (27.69 x 21.34 x 3.05 cm)
- Library of Congress subjects Total quality management
- Número de catálogo de la Librería del Congreso de EEUU 2008040391
- Dewey Decimal Code 658.401
Índice
Part I — Philosophy and ConceptsChapter 1: The Total Quality Approach to Quality ManagementChapter 2: Quality and Global CompetitivenessChapter 3: Strategic Management: Planning and Execution for Competitive AdvantageChapter 4: Quality Management, Ethics, and Corporate Social ResponsibilityChapter 5: Partnering and Strategic AlliancesChapter 6: Quality Culture: Changing Hearts, Minds, and AttitudesChapter 7: Customer Satisfaction, Retention, and LoyaltyChapter 8: Employee EmpowermentChapter 9: Leadership and ChangeChapter 10: Team Building and TeamworkChapter 11: Effective CommunicationChapter 12: Education and TrainingChapter 13: Overcoming Politics, Negativity, and Conflict in the WorkplaceChapter 14: ISO 9000 and Total Quality: The Relationship Part II — Tools and TechniquesChapter 15: Overview of Total Quality ToolsChapter 16: Problem Solving and Decision MakingChapter 17: Quality Function Deployment (QFD)Chapter 18: Optimizing and Controlling Processes Through Statistical Process Control (SPC)Chapter 19: Continual Improvement Methods with Six Sigma, Lean, and Lean Six SigmaChapter 20: BenchmarkingChapter 21: Just-in-Time Manufacturing (JIT)Chapter 22: Implementing Total Quality Management
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Quality Management for Organizational Excellence: Introduction to Total Quality
de David L. Goetsch; Stanley B. Davis
- Usado
- good
- Tapa dura
- Estado
- Usado - Good
- Edición
- 6th
- Encuadernación
- Hardcover
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 1
- Librería
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Champaign, Illinois, United States
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EUR 6.20EUR 3.72 enviando a USA
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Descripción:
Pearson College Div, 2008-12-15. 6th. Hardcover. Good. Ships quickly. Almost very good. Mild shelf/reading wear. FORMER COLLEGE LIBRARY Orphans Treasure Box sells books to raise money for orphans and vulnerable kids.
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Quality Management for Organizational Excellence: Introduction to Total Quality
de David L. Goetsch, Stanley B. Davis
- Usado
- Estado
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 1
- Librería
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Frederick, Maryland, United States
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EUR 8.28EUR 3.72 enviando a USA
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Pearson College Div. Used - Very Good. Very Good condition. 6th edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. NOT AVAILABLE FOR SHIPMENT OUTSIDE OF THE UNITED STATES.
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Quality Management for Organizational Excellence: Introduction to Total Quality
de David L. Goetsch, Stanley B. Davis
- Usado
- Estado
- Used - Good
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 1
- Librería
-
Frederick, Maryland, United States
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EUR 8.28EUR 3.72 enviando a USA
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Pearson College Div. Used - Good. Good condition. 6th edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. NOT AVAILABLE FOR SHIPMENT OUTSIDE OF THE UNITED STATES.
Precio
EUR 8.28
EUR 3.72
enviando a USA
Quality Management for Organizational Excellence: Introduction to Total Quality
de Goetsch, David L.; Davis, Stanley B.
- Usado
- good
- Tapa dura
- Estado
- Usado - Good
- Encuadernación
- Hardcover
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 2
- Librería
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Seattle, Washington, United States
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EUR 10.10Envío gratuito a USA
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Descripción:
Prentice Hall, 2009. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
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Quality Management for Organizational Excellence : Introduction to Total Quality
de David L. Goetsch; Stanley Davis
- Usado
- Aceptable
- Tapa dura
- Estado
- Usado - Acceptable
- Encuadernación
- Hardcover
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 1
- Librería
-
Seattle, Washington, United States
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EUR 10.10Envío gratuito a USA
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Descripción:
Prentice Hall PTR, 2008. Hardcover. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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EUR 10.10
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Quality Management for Organizational Excellence : Introduction to Total Quality
de Davis, Stanley, Goetsch, David L
- Usado
- Estado
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 1
- Librería
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Mishawaka, Indiana, United States
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EUR 10.79Envío gratuito a USA
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Pearson Education, Limited. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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EUR 10.79
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Quality Management for Organizational Excellence : Introduction to Total Quality
de Davis, Stanley, Goetsch, David L
- Usado
- Estado
- Used - Good
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 1
- Librería
-
Mishawaka, Indiana, United States
- Precio
-
EUR 10.79Envío gratuito a USA
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Descripción:
Pearson Education, Limited. Used - Good. Used book that is in clean, average condition without any missing pages.
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EUR 10.79
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Quality Management for Organizational Excellence: Introduction to Total Quality (6th Edition)
de Stanley B. Davis; David L. Goetsch
- Usado
- good
- Tapa dura
- Estado
- Usado - Good
- Encuadernación
- Hardcover
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 3
- Librería
-
Boca Raton, Florida, United States
- Precio
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EUR 19.56EUR 5.58 enviando a USA
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Descripción:
Prentice Hall, 2009-01-09. Hardcover. Good. This listing is for Quality Management for Organizational Excellence: Introduction to Total Quality (6th Edition) This edition is very similar to the most current updated edition, ISBN 0133791858 Please be sure to buy the earlier and much cheaper edition for your class and SAVE MONEY on your textbook expenses! We personally guarantee that you can use this edition for your class. If for some reason you're unhappy with any of our textbooks products, you are welcome to return the book back to us within 30 days of the purchase for a full refund.
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Quality Management for Organizational Excellence: Introduction to Total Quality: United States Edition
de Goetsch, David L./ Davis, Stanley
- Nuevo
- Tapa dura
- Estado
- New
- Encuadernación
- Hardcover
- ISBN 10 / ISBN 13
- 9780135019672 / 0135019672
- Cantidad disponible
- 1
- Librería
-
Exeter, Devon, United Kingdom
- Precio
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EUR 81.26EUR 11.80 enviando a USA
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Descripción:
Prentice Hall, 2009. Hardcover. New. 6th edition. 656 pages. 10.90x8.40x1.20 inches.
Precio
EUR 81.26
EUR 11.80
enviando a USA