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The DNA of Customer Experience: How Emotions Drive Value
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The DNA of Customer Experience: How Emotions Drive Value Tapa dura - 2007

de C. Shaw


Detalles

  • Título The DNA of Customer Experience: How Emotions Drive Value
  • Autor C. Shaw
  • Encuadernación Tapa dura
  • Edición First Edition
  • Páginas 186
  • Volúmenes 1
  • Idioma ENG
  • Editorial Palgrave MacMillan, New York
  • Fecha de publicación 2007-05-10
  • Ilustrado
  • Features Dust Cover, Illustrated, Index, Table of Contents
  • ISBN 9780230500006 / 0230500005
  • Peso 0.99 libras (0.45 kg)
  • Dimensiones 9.24 x 6.53 x 0.63 pulgadas (23.47 x 16.59 x 1.60 cm)
  • Dewey Decimal Code 658.812

Acerca del autor

COLIN SHAW is author of two best selling books 'Building Great Customer Experiences'and 'Revolutionise your Customer Experience. He is the Founder and CEO of Beyond Philosophy, the worlds leading thought leader in the Customer Experience. They provide Strategic Guidance, Market Research and Education services from their offices in London, England and Atlanta, USA. Beyond Philosophy(TM) boasts a number of the worlds largest organisations as clients including Microsoft, T-Mobile, FedEx, IBM and Her Majesty's Cabinet office to name a few.

Due to his expertise Colin has appeared many times on CNN, BBC TV, Sky News & various Radio stations. He has also appeared in most of the National Press in the UK and many other trade publications. He is a sought-after and accomplished speaker, delivering key note speeches around the globe, and is a member of both the International Federation for Professional Speakers and the UK Professional Speakers Association.
www.beyondphilosophy.com

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The DNA of Customer Experience: How Emotions Drive Value

The DNA of Customer Experience: How Emotions Drive Value

de Shaw, C.

  • Usado
  • very good
  • Tapa dura
Estado
Usado - Very Good
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
2
Librería
GORING BY SEA, West Sussex, United Kingdom
Puntuación del vendedor:
Este vendedor ha conseguido 2 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 2.58
EUR 10.11 enviando a USA

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Descripción:
Hardback. Very Good.
Precio
EUR 2.58
EUR 10.11 enviando a USA
The DNA of Customer Experience: How Emotions Drive Value
Foto de archivo: la portada puede ser diferente

The DNA of Customer Experience: How Emotions Drive Value

de Shaw, Colin

  • Usado
  • Tapa dura
Estado
Used; Good
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
1
Librería
Milton Keynes , Buckinghamshire, United Kingdom
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 4.11
EUR 12.96 enviando a USA

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Descripción:
Palgrave Macmillan. Hardcover. Used; Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 05/10/2007
Precio
EUR 4.11
EUR 12.96 enviando a USA
The DNA of Customer Experience: How Emotions Drive Value
Foto de archivo: la portada puede ser diferente

The DNA of Customer Experience: How Emotions Drive Value

de Shaw, Colin

  • Usado
  • Tapa dura
Estado
Used; Very Good
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
2
Librería
Milton Keynes , Buckinghamshire, United Kingdom
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 4.11
EUR 12.96 enviando a USA

Mostrar detalles

Descripción:
Palgrave Macmillan. Hardcover. Used; Very Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 05/10/2007
Precio
EUR 4.11
EUR 12.96 enviando a USA
The DNA of Customer Experience : How Emotions Drive Value
Foto de archivo: la portada puede ser diferente

The DNA of Customer Experience : How Emotions Drive Value

de Shaw, Colin

  • Usado
Estado
Used - Very Good
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
1
Librería
Dunfermline, Fife, United Kingdom
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 4.67
EUR 9.35 enviando a USA

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Descripción:
Palgrave Macmillan Limited. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Precio
EUR 4.67
EUR 9.35 enviando a USA
The DNA of Customer Experience: How EmotionsDrive Value
Foto de archivo: la portada puede ser diferente

The DNA of Customer Experience: How EmotionsDrive Value

de C. Shaw

  • Usado
  • good
  • Tapa dura
Estado
Usado - Good
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
1
Librería
Morangis, France
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 4.67
EUR 11.22 enviando a USA

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Descripción:
Palgrave Macmillan, 2007. Hardcover. Good. Former library book. Slight signs of wear on the cover. Damaged dust jacket. Edition 2007. Ammareal gives back up to 15% of this item's net price to charity organizations.
Precio
EUR 4.67
EUR 11.22 enviando a USA
The DNA of Customer Experience: How Emotions Drive Value
Foto de archivo: la portada puede ser diferente

The DNA of Customer Experience: How Emotions Drive Value

de Shaw, C.

  • Usado
  • very good
Estado
Usado - Very Good
Edición
2007
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
1
Librería
Philadelphia, Pennsylvania, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 6.22
Envío gratuito a USA

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Descripción:
Palgrave Macmillan. 2007. Very Good. Very Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported
Precio
EUR 6.22
Envío gratuito a USA
The DNA of Customer Experience: How Emotions Drive Value

The DNA of Customer Experience: How Emotions Drive Value

de Shaw, C.

  • Usado
  • very good
  • Tapa dura
Estado
Usado - Very Good
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
1
Librería
Seattle, Washington, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 7.89
Envío gratuito a USA

Mostrar detalles

Descripción:
Palgrave MacMillan, 2007. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 7.89
Envío gratuito a USA
The DNA of Customer Experience: How Emotions Drive Value

The DNA of Customer Experience: How Emotions Drive Value

de Shaw, C.

  • Usado
  • good
  • Tapa dura
Estado
Usado - Good
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
2
Librería
Seattle, Washington, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 7.89
Envío gratuito a USA

Mostrar detalles

Descripción:
Palgrave MacMillan, 2007. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 7.89
Envío gratuito a USA
The DNA of Customer Experience : How Emotions Drive Value
Foto de archivo: la portada puede ser diferente

The DNA of Customer Experience : How Emotions Drive Value

de Shaw, Colin

  • Usado
Estado
Used - Good
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
1
Librería
Mishawaka, Indiana, United States
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 9.75
Envío gratuito a USA

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Descripción:
Palgrave Macmillan Limited. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Precio
EUR 9.75
Envío gratuito a USA
The DNA of Customer Experience: How Emotions Drive Value
Foto de archivo: la portada puede ser diferente

The DNA of Customer Experience: How Emotions Drive Value

de Colin Shaw

  • Usado
  • good
  • Tapa dura
Estado
Usado - Good
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9780230500006 / 0230500005
Cantidad disponible
1
Librería
HOUSTON, Texas, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 9.86
Envío gratuito a USA

Mostrar detalles

Descripción:
Palgrave Macmillan, 2007-06-15. Hardcover. Good.
Precio
EUR 9.86
Envío gratuito a USA