Inicio Interpersonal Skills for Travel & Tourism de Lisa Burton (ISBN: 9780582279469)

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Interpersonal Skills for Travel & Tourism Tapa blanda - 1994

Name: Interpersonal Skills for Travel and Tourism
Price: 6.28 USD
Availability: InStock
Author: Burton, Lisa
ISBN: 9780582279469

de Lisa Burton

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Información de la editorial

This text addresses the whole area of interpersonal skills and through its programme, investigates the skills needed to: create a professional impression with customers face to face and over the telephone; use active selling skills to increase sales of travel and tourism products; deal with customer complaints in a professional manner which will satisfy both parties; use a variety of methods of communication to communicate effectively with customers and with colleagues; develop and enhance internal staff relationships through effective use of interpersonal skills; and use interpersonal skills to enhance the performance of staff.

Detalles

Título Interpersonal Skills for Travel & Tourism
Autor Lisa Burton
Encuadernación Tapa blanda
Páginas 333
Volúmenes 1
Idioma ENG
Editorial Trans-Atlantic Publications, NULL
Fecha de publicación June 1994
ISBN 9780582279469 / 0582279461
Dewey Decimal Code 658.312

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Interpersonal Skills for Travel and Tourism

de Burton, Lisa

Usado

Estado

Used - Very Good

ISBN 10 / ISBN 13

9780582279469 / 0582279461

Cantidad disponible

Librería

Better World Books Ltd

Dunfermline, Fife, United Kingdom

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Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.

Precio

EUR 5.93

EUR 9.45 enviando a USA

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Descripción:

Pearson Education, Limited. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.