A Manager's Guide to Coaching: Simple and Effective Ways to Get the Best from Your Employees Tapa blanda - 2008

Resumen

Descripción de contraportada

To stay on top, you need to do more than just tread water--you need to grow. And that means that you need to progressively develop and improve your skills. As a manager, you may find yourself being encouraged to constantly improve employee performance through effective coaching, but you may not have the time--or the knowledge--to do it successfully. Brian Emerson and Anne Loehr have spent years showing some of the country's top companies how to develop their most promising employees. This concise guide for busy managers gives you the tools you need to coach your people, and yourself, through any work situation. A Managers Guide to Coaching takes you through the entire coaching process from discovery, through clarifying wants, problem solving, defining action, and developing accountability. It provides specific, powerful questions to ask when coaching and motivating employees to peak performance, as well as sample conversations, responses, and different ways you can follow up. With compassion andhonesty, the authors offer invaluable advice on: the top 10 tips every manager should know before you start to coach - how to handle difficult conversations, conflicting priorities, and problem team members - how to hold follow-up meetings after goals and priorities have been set - sample questions you can adapt to various situations - examples of common problems and how you can use coaching to address them. Clear, practical and straightforward, this is the secret weapon that will help you take your employees from good to exceptional. Brian Emerson and Anne Loehr are certified executive coaches and cofounders of Safaris for the Soul, leadership development retreats in Kenya, Patagonia, and Iceland. Anne Loehr specializes in the hospitality industry has worked with leaders at The Away Network, The Nature Conservancy, and Carlson Destination Marketing Services. Brian Emerson has advised clients such as PBS, the Howard Hughes Medical Institute, and the Natural Resources Defense Council on leadership development and effectiveness. They live in the Washington, D.C. area.