Descripción de contraportada
With more than 150,000 units of two prior editions sold worldwide, Improving Performance: How to Manage the White Space on the Organization Chart is recognized as the book that launched the Process Improvement revolution. This seminal work by the cofounders of the Rummler-Brache Group emphasizes that the greatest opportunities for performance improvement often lie in the functional interfaces--those points at which the baton is being passed from one department to another.
Through case studies and examples, Improving Performance shows how the Rummler-Brache approach can:
- Resolve nagging white space issues Forge a stronger link between strategy and process redesign
- Install a measurement system that provides a foundation for continuous improvement and growth Overcome the common pitfalls in process redesign efforts
- Implement the significant changes that result from process improvement projects Develop a customer-focused, participative, accountability-based culture
With multiple charts, checklists, and new hands-on tools, the third edition of Improving Performance will enable you to better understand your organization and bring about top-to-bottom productivity gains.
Detalles
- Título Improving Performance
- Autor Geary A. Rummler; Alan P. Brache
- Encuadernación Tapa dura
- Edición 3 Updated
- Páginas 288
- Volúmenes 1
- Idioma ENG
- Editorial Jossey-Bass
- Fecha de publicación 2012-12-11
- Features Dust Cover, Index, Table of Contents, Textbook
- ISBN 9781118143704 / 1118143701
- Peso 1.5 libras (0.68 kg)
- Dimensiones 10.1 x 7 x 1.3 pulgadas (25.65 x 17.78 x 3.30 cm)
- Library of Congress subjects Organizational effectiveness, Performance
- Número de catálogo de la Librería del Congreso de EEUU 2012030713
- Dewey Decimal Code 658.402
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Improving Performance: How to Manage the White Space on the Organization Chart
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Improving Performance
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Improving Performance
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Improving Performance : How to Manage the White Space on the Organization Chart
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