Descripción:
Harvard Business Review Press. hardcover. Very Good. 6x1x9. A nice hardcover copy with a tight and square binding. Text is clean. Hardcovers and dust jacket are very good (clean, no creasing, no edge wear). Careful packaging and fast shipping. We recommend EXPEDITED MAIL for even faster delivery. Shipped in 100% recyclable material.
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage Tapa dura - 2008
de James L. Heskett; W. Earl Sasser; Joe Wheeler
Detalles
- Título The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
- Autor James L. Heskett; W. Earl Sasser; Joe Wheeler
- Encuadernación Tapa dura
- Edición 1st ed.
- Páginas 240
- Volúmenes 1
- Idioma ENG
- Editorial Harvard Business Review Press, New Delhi
- Fecha de publicación 2008-11
- Ilustrado Sí
- ISBN 9781422110232 / 1422110230
- Peso 1 libras (0.45 kg)
- Dimensiones 9.3 x 6.3 x 0.9 pulgadas (23.62 x 16.00 x 2.29 cm)
- Library of Congress subjects Customer services, Employee ownership
- Número de catálogo de la Librería del Congreso de EEUU 2008022313
- Dewey Decimal Code 659.1
Reseñas en medios
Citas
- Reference and Research Bk News, 05/01/2009, Page 127
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Heskett, James L.; Sasser, W. Earl; Wheeler, Joe
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de James L. Heskett, W. Earl Sasser, Joe Wheeler
- Usado
- Tapa dura
- First
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- Usado - Good Condition
- Edición
- [ Edition: First ]
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[ Edition: First ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: Harvard Business School Press Pub Date: 12/8/2008 Binding: Hardcover Pages: 272
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The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Wheeler, Joe
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Hardback. Very Good.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Berman Press Staff; Joe Wheeler; James L. Heskett; W. Earl Sasser
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Seattle, Washington, United States
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Descripción:
Harvard Business Review Press, 2008. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Heskett, James L., Sasser, W. Earl, Wheeler, Joe, Berman Press Staff
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Harvard Business Review Press. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Heskett, James L., Sasser, W. Earl, Wheeler, Joe, Berman Press Staff
- Usado
- Estado
- Used - Very Good
- ISBN 10 / ISBN 13
- 9781422110232 / 1422110230
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Reno, Nevada, United States
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Descripción:
Harvard Business Review Press. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Precio
EUR 6.48
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Heskett, James L., Sasser, W. Earl, Wheeler, Joe, Berman Press Staff
- Usado
- Estado
- Used - Good
- ISBN 10 / ISBN 13
- 9781422110232 / 1422110230
- Cantidad disponible
- 1
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Mishawaka, Indiana, United States
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Harvard Business Review Press. Used - Good. Used book that is in clean, average condition without any missing pages.
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The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Heskett, James L., Sasser, W. Earl, Wheeler, Joe, Berman Press Staff
- Usado
- Estado
- Used - Good
- ISBN 10 / ISBN 13
- 9781422110232 / 1422110230
- Cantidad disponible
- 1
- Librería
-
Reno, Nevada, United States
- Precio
-
EUR 6.65Envío gratuito a USA
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Descripción:
Harvard Business Review Press. Used - Good. Used book that is in clean, average condition without any missing pages.
Precio
EUR 6.65
Envío gratuito a USA
Foto de archivo: la portada puede ser diferente
The Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Heskett, James L., Sasser, W. Earl, Wheeler, Joe, Berman Press Staff
- Usado
- Estado
- Used - Like New
- ISBN 10 / ISBN 13
- 9781422110232 / 1422110230
- Cantidad disponible
- 1
- Librería
-
Mishawaka, Indiana, United States
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-
EUR 6.65Envío gratuito a USA
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Harvard Business Review Press. Used - Like New. Used book that is in almost brand-new condition.
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Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
de Heskett, James L
- Usado
- Tapa dura
- Estado
- Used: Good
- Encuadernación
- Hardcover
- ISBN 10 / ISBN 13
- 9781422110232 / 1422110230
- Cantidad disponible
- 1
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HOUSTON, Texas, United States
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Harvard Business Review Press, 2008-11-11. hardcover. Used: Good.
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