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Uncommon Service: How to Win by Putting Customers at the Core of Your Business
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business Tapa dura - 2012

de Frances Frei; Anne Morriss


Detalles

  • Título Uncommon Service: How to Win by Putting Customers at the Core of Your Business
  • Autor Frances Frei; Anne Morriss
  • Encuadernación Tapa dura
  • Edición 51766th
  • Páginas 272
  • Volúmenes 1
  • Idioma ENG
  • Editorial Harvard Business Review Press, New Delhi
  • Fecha de publicación 2012-02-07
  • Features Bibliography, Dust Cover, Table of Contents
  • ISBN 9781422133316 / 1422133311
  • Peso 1.05 libras (0.48 kg)
  • Dimensiones 9.65 x 6.2 x 0.93 pulgadas (24.51 x 15.75 x 2.36 cm)
  • Library of Congress subjects Customer services, Customer relations
  • Número de catálogo de la Librería del Congreso de EEUU 2011029760
  • Dewey Decimal Code 658.812

Reseñas en medios

Citas

  • Booklist, 03/01/2012, Page 34
  • Reference and Research Bk News, 04/01/2012, Page 76

Acerca del autor

Frances Frei is UPS Foundation Professor of Service Management at Harvard Business School, where she developed the school's successful Managing Service Operations course. Anne Morriss is the Managing Director of the Concire Leadership Institute, a consulting firm that helps leaders to surface and remove performance barriers.
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business

de Frei, Frances, Morriss, Anne

  • Usado
Estado
Used - Good
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
1
Librería
Waltham, Massachusetts, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 2.36
EUR 2.84 enviando a USA

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Descripción:
Harvard Business Review Press. Used - Good. . good. All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
Precio
EUR 2.36
EUR 2.84 enviando a USA
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
Foto de archivo: la portada puede ser diferente

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

de Frei, Frances

  • Usado
Estado
UsedGood
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
1
Librería
Imperial, Missouri, United States
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
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EUR 4.49
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Descripción:
UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Precio
EUR 4.49
Envío gratuito a USA
Uncommon Service : How to Win by Putting Customers at the Core of Your Business

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

de Frances Frei; Anne Morriss

  • Usado
  • Muy bueno
  • Tapa dura
Estado
Usado - Muy bueno
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
4
Librería
Seattle, Washington, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 5.68
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Descripción:
Harvard Business Review Press, 2012. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.68
Envío gratuito a USA
Uncommon Service : How to Win by Putting Customers at the Core of Your Business

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

de Frances Frei; Anne Morriss

  • Usado
  • Bien
  • Tapa dura
Estado
Usado - Bien
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
1
Librería
Seattle, Washington, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 5.68
Envío gratuito a USA

Mostrar detalles

Descripción:
Harvard Business Review Press, 2012. Hardcover. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.68
Envío gratuito a USA
Uncommon Service : How to Win by Putting Customers at the Core of Your Business

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

de Frances Frei; Anne Morriss

  • Usado
  • Bien
  • Tapa dura
Estado
Usado - Bien
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
2
Librería
Seattle, Washington, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 5.68
Envío gratuito a USA

Mostrar detalles

Descripción:
Harvard Business Review Press, 2012. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.68
Envío gratuito a USA
Uncommon Service : How to Win by Putting Customers at the Core of Your Business

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

de Frances Frei; Anne Morriss

  • Usado
  • Muy bueno
  • Tapa dura
Estado
Usado - Muy bueno
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
1
Librería
Seattle, Washington, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 5.68
Envío gratuito a USA

Mostrar detalles

Descripción:
Harvard Business Review Press, 2012. Hardcover. Very Good. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.68
Envío gratuito a USA
Uncommon Service : How to Win by Putting Customers at the Core of Your Business

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

de Frances Frei; Anne Morriss

  • Usado
  • Bien
  • Tapa dura
Estado
Usado - Bien
Encuadernación
Hardcover
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
3
Librería
Seattle, Washington, United States
Puntuación del vendedor:
Este vendedor ha conseguido 4 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 5.68
Envío gratuito a USA

Mostrar detalles

Descripción:
Harvard Business Review Press, 2012. Hardcover. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.68
Envío gratuito a USA
Uncommon Service: How to Win by Putting Customers at the Core of Your Business
Foto de archivo: la portada puede ser diferente

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

de Frei, Frances

  • Usado
Estado
UsedGood
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
1
Librería
Rotterdam , New York, United States
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 5.86
Envío gratuito a USA

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Descripción:
UsedGood. Shows minimal wear such as frayed or folded edges, minor rips and tears, and/or slightly worn binding. May have stickers and/or contain inscription on title page. No observed missing pages.
Precio
EUR 5.86
Envío gratuito a USA
Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Foto de archivo: la portada puede ser diferente

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

de Frei, Frances, Morriss, Anne

  • Usado
Estado
Used - Very Good
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
8
Librería
Mishawaka, Indiana, United States
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 6.69
Envío gratuito a USA

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Descripción:
Harvard Business Review Press. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Precio
EUR 6.69
Envío gratuito a USA
Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Foto de archivo: la portada puede ser diferente

Uncommon Service : How to Win by Putting Customers at the Core of Your Business

de Frei, Frances, Morriss, Anne

  • Usado
Estado
Used - Good
ISBN 10 / ISBN 13
9781422133316 / 1422133311
Cantidad disponible
5
Librería
Mishawaka, Indiana, United States
Puntuación del vendedor:
Este vendedor ha conseguido 5 de las cinco estrellas otorgadas por los compradores de Biblio.
Precio
EUR 6.86
Envío gratuito a USA

Mostrar detalles

Descripción:
Harvard Business Review Press. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Precio
EUR 6.86
Envío gratuito a USA