Quality Improvement for Nurse Managers: Engage Staff and Improve Patient Outcomes Tapa blanda - 2010

Barbara J. Hannon, RN, MSN, CPHQ, is the coordinator of the ANCC Magnet Recognition Program(r) for the University of Iowa Hospitals & Clinics. She chairs the Professional Nursing Practice Committee and Nursing Retention Committee and is involved in QI activities for the department. In 2007, Hannon was named one of Iowa s 100 Best Nurses and, in 2009, was profiled in 20 People Who Make Healthcare Better by HealthLeaders magazine.

Cynthia Barnard, MBA, MSJS, CPHQ, is the director of Quality Strategies at Northwestern Memorial Hospital, the primary teaching hospital of Northwestern University s Feinberg School of Medicine in Chicago. She is Research Assistant Professor in the Institute for Healthcare Studies at the medical school, where she co-directs the advanced course in quality improvement in the Master's Program in Healthcare Quality and Patient Safety."