Descripción:
Berrett-Koehler Publishers, Incorporated. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool de Barlow, Janelle; Moller, Claus - 1996
de Barlow, Janelle; Moller, Claus
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Complaint is a Gift, A: Using Customer Feedback as a Strategic Tool
de Barlow, Janelle; Moller, Claus
- Usado
- Bien
- Tapa blanda
- First
San Francisco, USA: Berrett-Koehler Publishers, 1996. Book. Good. Soft cover. First Edition. 8vo - over 7¾" - 9¾" tall. Softcover, first edition, 328g, 222pgs. A "how-to" book for those who want to turn complaints into a strategic tool to increase business and customer satisfaction. Book is in good condition with pen inscription inside front cover, and mild general wear and tear, otherwise no other pre-loved markings. Photo featured is of actual book. Purchase more than 1 item and save money with combined postage. And if you can't find the title your looking for - why not ask us direct. With over 30,000 books in stock we can't list them all!!..
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(AU)
- Formato/Encuadernación Tapa blanda
- Estado del libro Usado - Good
- Estado de la sobrecubierta Not Applicable
- Edición First Edition
- Encuadernación Tapa blanda
- ISBN 10 1881052818
- ISBN 13 9781881052814
- Editorial Berrett-Koehler Publishers
- Lugar de publicación San Francisco, USA
- Fecha de publicación 1996
- Palabras clave BUSINESS, COMMUNICATION
- Size 8vo - over 7¾" - 9¾" tall
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Complaint Is a Gift : Using Customer Feedback as a Strategic Tool
de Barlow, Janelle, Møller, Claus
- Usado
- Estado
- Used - Very Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 1
- Librería
-
Mishawaka, Indiana, United States
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Complaint Is a Gift : Using Customer Feedback as a Strategic Tool
de Claus M?ller; Janelle Barlow
- Usado
- Muy bueno
- Tapa blanda
- Estado
- Usado - Muy bueno
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 2
- Librería
-
Seattle, Washington, United States
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EUR 6.59Envío gratuito a
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Descripción:
Berrett-Koehler Publishers, Incorporated, 1996. Paperback. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Complaint Is a Gift : Using Customer Feedback as a Strategic Tool
de Claus M?ller; Janelle Barlow
- Usado
- Tapa blanda
- Estado
- Nuevo
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 4
- Librería
-
Seattle, Washington, United States
- Precio
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EUR 6.59Envío gratuito a
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Descripción:
Berrett-Koehler Publishers, Incorporated, 1996. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
de Claus Moller,Janelle Barlow
- Usado
- Bien
- Tapa blanda
- Estado
- Usado - Bien
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 1
- Librería
-
Springdale, Arkansas, United States
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Descripción:
Berrett-Koehler Publishers, 1996-01-01. Paperback. Good. 0.8000 in x 9.0000 in x 6.0000 in. This is a used book in good condition and may show some signs of use or wear .
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A Complaint Is a Gift
de Janelle Barlow; Claus Moller
- Usado
- Aceptable
- Tapa blanda
- Estado
- Usado - Aceptable
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 1
- Librería
-
Snowflake, Arizona, United States
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EUR 5.01EUR 3.95 enviando a
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Descripción:
Berrett-Koehler Publishers, 1996-01-01. Paperback. Fine. excellent condition
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
de Janelle Barlow, Claus Moller
- Usado
- Estado
- Used - Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 1
- Librería
-
Frederick, Maryland, United States
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EUR 5.25EUR 3.99 enviando a
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Descripción:
Berrett-Koehler Publishers. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
de Janelle Barlow, Claus Moller
- Usado
- Estado
- Used - Very Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 1
- Librería
-
Frederick, Maryland, United States
- Precio
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EUR 5.25EUR 3.99 enviando a
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Descripción:
Berrett-Koehler Publishers. Used - Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
de Janelle Barlow, Claus Moller
- Usado
- Estado
- Used - Good
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 1
- Librería
-
Frederick, Maryland, United States
- Precio
-
EUR 5.56EUR 3.99 enviando a
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Descripción:
Berrett-Koehler Publishers. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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EUR 5.56
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A Complaint is a Gift Using Customer Feedback as a Strategic Took
de Barlow, Janelle and Claus Moller
- Usado
- Tapa blanda
- Estado
- Usado - Very Good+
- Edición
- Seventh Printing
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 1
- Librería
-
Wilson, Wisconsin, United States
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EUR 5.66EUR 4.50 enviando a
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San Francisco: Berrett-Koehler Publishers, 1999. Faint 1/4" spots along top edge or rear cover. Foreword by Sir Collin Marshall, Chairman, British Airways. 222 pages.. Seventh Printing. Soft Cover. Very Good+. 8vo - over 7¾" - 9¾" tall.
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
de Janelle Barlow; Claus Moller
- Nuevo
- Tapa blanda
- Estado
- Nuevo
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781881052814 / 1881052818
- Cantidad disponible
- 2
- Librería
-
Memphis, Tennessee, United States
- Precio
-
EUR 10.07Envío gratuito a
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Descripción:
Berrett-Koehler Publishers, 1996-01-01. Paperback. New. 6x0x9.
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EUR 10.07
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