Customer Centricity : Focus on the Right Customers for Strategic Advantage de Fader, Peter

Wharton School Press, 2012. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Wharton School Press, 2012. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

UsedAcceptable. The item is very worn but continues to work perfectly. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing (age related spots and browning). May NOT include discs, access code or other supplemental materials.

Wharton School Press, 2012. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Perseus Distribution Services, 2012-05-15. Trade Paperback. Very Good. Trade Paperback. Very Good. Very light notes in pencil in the margins on a few pages, otherwise in excellent condition.FREE Media Mail Shipping on all U.S. orders over $ 25.00

Wharton Digital Press, 2012-05-15. Paperback. Good. 0.3200 in x 8.5000 in x 5.5000 in. May contain highlighting/underlining/notes/etc. May have used stickers on cover. Access codes and supplements are not guaranteed to be included with used books. 12

Wharton School Press. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.

Wharton School Press. Used - Good. Used book that is in clean, average condition without any missing pages.

Wharton School Press. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.

Paperback. Like New.