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Delivering Quality Service : Balancing Customer Perceptions and Expectations
de Zeithaml, Valarie A
- Usado
- Tapa dura
- Estado
- Fine ( AS NEW)/FINE (AS NEW)
- ISBN 10
- 0029357012
- ISBN 13
- 9780029357019
- Librería
-
Peter Tavy, United Kingdom
Formas de pago aceptadas
Sobre este artículo
New York: The Free Press, 1990. This book is part of a large purchase from a Public Sector Library and except where mentioned are for the most part LIKE NEW! MOSTLY the ONLY flaws are the blacked out (they insisted) Library stamps which show many of them to be UNUSED! FEEL FREE TO E-MAIL FOR PHOTOGRAPHS AND FURTHER DETAILS. FROM A DEALER WHO TELLS YOU WHO THEY ARE AND WHAT THEIR TELEPHONE AND ADDRESS CONTACT DETAILS ARE!. EX PUBLIC SECTOR LIBRARY BLACKED OUT STAMPS.. BLACK Cloth. Fine ( AS NEW)/FINE (AS NEW). Illus. by Graphs. 8vo - over 7¾" - 9¾". HARDBACK.
Reseñas
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Detalles
- Librería
- Bookfarm
(GB)
- Inventario del vendedor #
- 33333334764
- Título
- Delivering Quality Service : Balancing Customer Perceptions and Expectations
- Autor
- Zeithaml, Valarie A
- Ilustrador
- Graphs
- Formato/Encuadernación
- Tapa dura
- Estado del libro
- Nuevo
- Estado de la sobrecubierta
- FINE (AS NEW)
- ISBN 10
- 0029357012
- ISBN 13
- 9780029357019
- Editorial
- The Free Press
- Lugar de publicación
- New York
- Fecha de publicación
- 1990
- Palabras clave
- CUSTOMER SERVICES
Términos de venta
Bookfarm
Returns accepted within 30 days if book fails to meet description.
Sobre el vendedor
Bookfarm
Miembro de Biblio desde 2004
Peter Tavy
Sobre Bookfarm
Former bricks and mortar stores now wholly online
Glosario
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