Difficult Conversations: How to Discuss What Matters Most
de Stone, Douglas; Patton, Bruce; Heen, Sheila
- Usado
- Muy bueno
- Estado
- Muy bueno
- ISBN 10
- 0143118447
- ISBN 13
- 9780143118442
- Librería
-
Philadelphia, Pennsylvania, United States
6 copias disponibles en esta librería
Formas de pago aceptadas
Sobre este artículo
Sinopsis
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving
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Detalles
- Librería
- BooksRun (US)
- Inventario del vendedor #
- 0143118447-8-1
- Título
- Difficult Conversations: How to Discuss What Matters Most
- Autor
- Stone, Douglas; Patton, Bruce; Heen, Sheila
- Estado del libro
- Usado - Muy bueno
- Cantidad disponible
- 6
- Edición
- Anniversary,Updated
- Encuadernación
- Tapa blanda
- ISBN 10
- 0143118447
- ISBN 13
- 9780143118442
- Editorial
- Penguin Books
- Lugar de publicación
- New York
- Primera fecha de publicación de esta edición
- 2010-11