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Penguin Books. Used - Good. . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
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Difficult Conversations: How to Discuss What Matters Most Tapa blanda - 2010
de Douglas Stone; Bruce Patton; Sheila Heen
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
á Decipher the underlying structure of every difficult conversation
á Start a conversation without defensiveness
á Listen for the meaning of what is not said
á Stay balanced in the face of attacks and accusations
á Move from emotion to productive problem solving
Resumen
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
? Decipher the underlying structure of every difficult conversation
? Start a conversation without defensiveness
? Listen for the meaning of what is not said
? Stay balanced in the face of attacks and accusations
? Move from emotion to productive problem solving
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:
? Decipher the underlying structure of every difficult conversation
? Start a conversation without defensiveness
? Listen for the meaning of what is not said
? Stay balanced in the face of attacks and accusations
? Move from emotion to productive problem solving
Detalles
- Título Difficult Conversations: How to Discuss What Matters Most
- Autor Douglas Stone; Bruce Patton; Sheila Heen
- Encuadernación Tapa blanda
- Edición [ Edition: tenth
- Páginas 352
- Volúmenes 1
- Idioma ENG
- Editorial Penguin Books, New York
- Fecha de publicación 2010-11-02
- Ilustrado Sí
- ISBN 9780143118442 / 0143118447
- Peso 0.55 libras (0.25 kg)
- Dimensiones 7.6 x 5 x 0.7 pulgadas (19.30 x 12.70 x 1.78 cm)
- Época de 18 a UP años
- Cursos 13 - UP
- Library of Congress subjects Interpersonal communication
- Dewey Decimal Code 158.2
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Difficult Conversations: How to Discuss What Matters Most
de Douglas Stone, Bruce Patton, Sheila Heen
- Usado
- Estado
- Used - Good
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 1
- Librería
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Waltham, Massachusetts, United States
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Difficult Conversations: How to Discuss What Matters Most
de Douglas Stone, Bruce Patton, Sheila Heen
- Usado
- Estado
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 1
- Librería
-
Waltham, Massachusetts, United States
- Precio
-
EUR 2.34EUR 2.82 enviando a USA
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Descripción:
Penguin Books. Used - Very Good. . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
Precio
EUR 2.34
EUR 2.82
enviando a USA
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Difficult Conversations: How to Discuss What Matters Most
de Stone, Douglas; Patton, Bruce; Heen, Sheila
- Usado
- Aceptable
- Estado
- Usado - Aceptable
- Edición
- Anniversary,Updated
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 1
- Librería
-
Philadelphia, Pennsylvania, United States
- Precio
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EUR 4.69Envío gratuito a USA
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Penguin Books. Anniversary,Updated. Acceptable. Acceptable. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported
Precio
EUR 4.69
Envío gratuito a USA
Difficult Conversations : How to Discuss What Matters Most
de Bruce Patton; Douglas Stone; Sheila Heen
- Usado
- Muy bueno
- Tapa blanda
- Estado
- Usado - Muy bueno
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 1
- Librería
-
Seattle, Washington, United States
- Precio
-
EUR 5.75Envío gratuito a USA
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Descripción:
Penguin Publishing Group, 2010. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.75
Envío gratuito a USA
Difficult Conversations : How to Discuss What Matters Most
de Bruce Patton; Douglas Stone; Sheila Heen
- Usado
- Bien
- Tapa blanda
- Estado
- Usado - Bien
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 3
- Librería
-
Seattle, Washington, United States
- Precio
-
EUR 5.75Envío gratuito a USA
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Descripción:
Penguin Publishing Group, 2010. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.75
Envío gratuito a USA
Difficult Conversations: How to Discuss What Matters Most
de Stone, Douglas; Patton, Bruce; Heen, Sheila
- Usado
- Bien
- Tapa blanda
- Estado
- Usado - Bien
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 4
- Librería
-
Seattle, Washington, United States
- Precio
-
EUR 5.75Envío gratuito a USA
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Descripción:
Penguin Books, 2010. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.75
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Difficult Conversations : How to Discuss What Matters Most
de Bruce Patton; Douglas Stone; Sheila Heen
- Usado
- Tapa blanda
- Estado
- Nuevo
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 1
- Librería
-
Seattle, Washington, United States
- Precio
-
EUR 5.75Envío gratuito a USA
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Descripción:
Penguin Publishing Group, 2010. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.75
Envío gratuito a USA
Difficult Conversations : How to Discuss What Matters Most
de Bruce Patton; Douglas Stone; Sheila Heen
- Usado
- Aceptable
- Tapa blanda
- Estado
- Usado - Aceptable
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 4
- Librería
-
Seattle, Washington, United States
- Precio
-
EUR 5.75Envío gratuito a USA
Mostrar detalles
Descripción:
Penguin Publishing Group, 2010. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Precio
EUR 5.75
Envío gratuito a USA
Foto de archivo: la portada puede ser diferente
Difficult Conversations: How to Discuss What Matters Most
de Stone, Douglas; Patton, Bruce; Heen, Sheila
- Usado
- Bien
- Estado
- Usado - Bien
- Edición
- Anniversary,Updated
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 16
- Librería
-
Philadelphia, Pennsylvania, United States
- Precio
-
EUR 6.13Envío gratuito a USA
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Descripción:
Penguin Books. Anniversary,Updated. Good. Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported
Precio
EUR 6.13
Envío gratuito a USA
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Difficult Conversations: How to Discuss What Matters Most
de Stone, Douglas; Patton, Bruce; Heen, Sheila
- Usado
- Muy bueno
- Estado
- Usado - Muy bueno
- Edición
- Anniversary,Updated
- ISBN 10 / ISBN 13
- 9780143118442 / 0143118447
- Cantidad disponible
- 6
- Librería
-
Philadelphia, Pennsylvania, United States
- Precio
-
EUR 6.23Envío gratuito a USA
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Descripción:
Penguin Books. Anniversary,Updated. Very Good. Very Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported
Precio
EUR 6.23
Envío gratuito a USA
