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Difficult Conversations: How to Discuss What Matters Most
de Stone, Douglas, Patton, Bruce, Heen, Sheila
- Usado
- Tapa blanda
- Estado
- Used - Acceptable
- ISBN 10
- 0143118447
- ISBN 13
- 9780143118442
- Librería
-
Eugene , Oregon, United States
Formas de pago aceptadas
Sobre este artículo
Penguin Books. Used - Acceptable. Paperback The item is fairly worn but still readable. Signs of wear include aesthetic issues such as scratches, worn covers, damaged binding. The item may have identifying markings on it or show other signs of previous use. May have page creases, creased spine, bent cover or markings inside. Packed with care, shipped promptly.
Sinopsis
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving
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Detalles
- Librería
- St. Vinnie's Charitable Books
(US)
- Inventario del vendedor #
- P-06-4295
- Título
- Difficult Conversations: How to Discuss What Matters Most
- Autor
- Stone, Douglas, Patton, Bruce, Heen, Sheila
- Estado del libro
- Used - Acceptable
- Cantidad disponible
- 1
- Encuadernación
- Tapa blanda
- ISBN 10
- 0143118447
- ISBN 13
- 9780143118442
- Editorial
- Penguin Books
- Lugar de publicación
- New York
- Primera fecha de publicación de esta edición
- 2010-11
Términos de venta
St. Vinnie's Charitable Books
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged.
Sobre el vendedor
St. Vinnie's Charitable Books
Miembro de Biblio desde 2020
Eugene , Oregon
Sobre St. Vinnie's Charitable Books
St. Vincent de Paul Society of Lane County is a 501c3 charity based in Eugene Oregon. We serve at risk, homeless and low income populations in communities throughout Oregon. 100% of your purchase goes directly to help serve people in need by supporting our emergency homeless services, low income housing, or services for veterans, the elderly, and many other specialty programs helping those who need it most. We appreciate your business.
Glosario
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- Spine
- The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
- Acceptable
- A non-traditional book condition description that generally refers to a book in readable condition, although no standard exists...
