Descripción:
Paperback. Very Good.
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Customer Care Excellence: How to Create an Effective Customer Focus Tapa blanda - 2008 - 5th Edición
de Sarah Cook
Resumen
This fifth edition of Customer Care Excellence demonstrates how to develop and sustain a customer-service focus. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care, Customer Care Excellence explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company’s touch points can ensure successful results and satisfied customers.
Detalles
- Título Customer Care Excellence: How to Create an Effective Customer Focus
- Autor Sarah Cook
- Encuadernación Tapa blanda
- Número de edición 5th
- Edición 5
- Páginas 256
- Volúmenes 1
- Idioma ENG
- Editorial Kogan Page
- Fecha de publicación March 1, 2008
- ISBN 9780749450663 / 0749450665
- Peso 1.15 libras (0.52 kg)
- Dimensiones 9.23 x 6.06 x 0.83 pulgadas (23.44 x 15.39 x 2.11 cm)
- Library of Congress subjects Customer services, Customer relations
- Número de catálogo de la Librería del Congreso de EEUU 2007038701
- Dewey Decimal Code 658.812
Acerca del autor
Más ejemplares
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition
de COOK, Sarah
- Usado
- Muy bueno
- Tapa blanda
- Estado
- Usado - Muy bueno
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780749450663 / 0749450665
- Cantidad disponible
- 3
- Librería
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GORING BY SEA, West Sussex, United Kingdom
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EUR 1.85EUR 10.25 enviando a USA
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Precio
EUR 1.85
EUR 10.25
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Customer Care Excellence: How to Create An Effective Customer Focus
de Cook, S.
- Usado
- Tapa blanda
- Estado
- Usado
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780749450663 / 0749450665
- Cantidad disponible
- 1
- Librería
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Lincoln, Lincolnshire, United Kingdom
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EUR 3.40EUR 15.26 enviando a USA
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Descripción:
Kogan Page, 2008. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780749450663
Precio
EUR 3.40
EUR 15.26
enviando a USA
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Customer Care Excellence : How to Create an Effective Customer Focus
de Cook, Sarah
- Usado
- Estado
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780749450663 / 0749450665
- Cantidad disponible
- 3
- Librería
-
Dunfermline, Fife, United Kingdom
- Precio
-
EUR 6.01EUR 9.46 enviando a USA
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Descripción:
Kogan Page, Limited. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Precio
EUR 6.01
EUR 9.46
enviando a USA
Foto de archivo: la portada puede ser diferente
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition
de Cook, Sarah
- Usado
- Bien
- Tapa blanda
- Estado
- Usado - Bien
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780749450663 / 0749450665
- Cantidad disponible
- 1
- Librería
-
Newport Coast, California, United States
- Precio
-
EUR 44.35Envío gratuito a USA
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Descripción:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Precio
EUR 44.35
Envío gratuito a USA
