Descripción:
UsedGood. The book may have minor cosmetic wear (i.e. creased spine/cover, scratches, curled corners, folded pages, minor sunburn, minor water damage, minor bent). The book may have some highlights/notes/underlined pages - Accessories such as CD, codes, toys, may not be included - Safe and Secure Mailer - No Hassle Return
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management Tapa blanda - 2010
de Donna Knapp
The definitive reference for the Certified Process Design Engineer (CPDE) qualification, this resource provides detailed guidance on assessing, designing, and integrating ITSM processes. The advice and techniques in this book apply to every IT service provider and ITSM framework, standard, and maturity model.
Detalles
- Título The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
- Autor Donna Knapp
- Encuadernación Tapa blanda
- Edición INTERNATIONAL ED
- Páginas 248
- Volúmenes 1
- Idioma ENG
- Editorial J. Ross Publishing
- Fecha de publicación 2010-08
- Ilustrado Sí
- Features Bibliography, Glossary, Illustrated, Index, Table of Contents
- ISBN 9781604270495 / 1604270497
- Peso 0.75 libras (0.34 kg)
- Dimensiones 8.9 x 6 x 0.6 pulgadas (22.61 x 15.24 x 1.52 cm)
-
Temas
- Aspects (Academic): Business Aspects
- Library of Congress subjects Organizational change, Information resources management
- Número de catálogo de la Librería del Congreso de EEUU 2010019183
- Dewey Decimal Code 004.068
Reseñas en medios
Citas
- Scitech Book News, 12/01/2010, Page 6
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
de Add Knapp, Donna
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- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
de Donna Knapp
- Nuevo
- Tapa blanda
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- Nuevo
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- Paperback
- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
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Southport, Merseyside, United Kingdom
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EUR 76.01EUR 11.84 enviando a USA
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Descripción:
Paperback / softback. New. Provides detailed guidance on assessing, designing, measuring, and integrating IT service management (ITSM) processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.
Precio
EUR 76.01
EUR 11.84
enviando a USA
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
de Knapp, Donna
- Usado
- Bien
- Tapa blanda
- Estado
- Usado - Bien
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
- Cantidad disponible
- 1
- Librería
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Newport Coast, California, United States
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EUR 60.22Envío gratuito a USA
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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EUR 60.22
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The Itsm Process Design Guide: Developing, Reengineering, and Improving It Service Management
de Knapp, Donna
- Nuevo
- Tapa blanda
- Estado
- Nuevo
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
- Cantidad disponible
- 1
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Exeter, Devon, United Kingdom
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EUR 89.53EUR 11.90 enviando a USA
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Descripción:
J Ross Pub, 2010. Paperback. New. 248 pages. 8.90x5.90x0.80 inches.
Precio
EUR 89.53
EUR 11.90
enviando a USA