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Hug Your Customers: Love the Results
de Mitchell, Jack
- Usado
- Tapa blanda
- Estado
- Used; Good
- ISBN 10
- 0141015225
- ISBN 13
- 9780141015224
- Librería
-
Milton Keynes , Buckinghamshire, United Kingdom
4 copias disponibles en esta librería
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Sobre este artículo
Penguin. Paperback. Used; Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 03/04/2004
Sinopsis
HUG YOUR CUSTOMERS is about customer service and how Jack Mitchell has practiced it by extending “hugs” -- unexpected extras, from knowing each customers name, along with their family members and clothing preferences, to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension “Shop at Mitchells”). Mitchell looks at sales as being about something other than the product. You’re not selling clothing, you’re selling the relationship. That’s why on Saturdays, many people come to Mitchells just to see what’s going on. In the summer, he’s giving away hot dogs. Any time a regular customer walks in, the sales staff knows his name, spouse’s and kids’ names, clothing preferences and last purchase.
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Detalles
- Librería
- Brit Books Ltd
(GB)
- Inventario del vendedor #
- mon0001707354
- Título
- Hug Your Customers: Love the Results
- Autor
- Mitchell, Jack
- Formato/Encuadernación
- Tapa blanda
- Estado del libro
- Used; Good
- Cantidad disponible
- 4
- ISBN 10
- 0141015225
- ISBN 13
- 9780141015224
- Editorial
- Penguin
- Primera fecha de publicación de esta edición
- March 4, 2004
Términos de venta
Brit Books Ltd
30 day return guarantee, with full refund including shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged. Please contact us on customercare@britbooks.co.uk if you have queries regarding your order.
Sobre el vendedor
Brit Books Ltd
Miembro de Biblio desde 2010
Milton Keynes , Buckinghamshire
Sobre Brit Books Ltd
Brit Books endeavours to provide each and every customer with an excellent shopping experience, backed by our customer satisfaction guarantee.
