Descripción:
Paperback. Very Good.
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Resumen
HUG YOUR CUSTOMERS is about customer service and how Jack Mitchell has practiced it by extending “hugs” -- unexpected extras, from knowing each customers name, along with their family members and clothing preferences, to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension “Shop at Mitchells”). Mitchell looks at sales as being about something other than the product. You’re not selling clothing, you’re selling the relationship. That’s why on Saturdays, many people come to Mitchells just to see what’s going on. In the summer, he’s giving away hot dogs. Any time a regular customer walks in, the sales staff knows his name, spouse’s and kids’ names, clothing preferences and last purchase.
Detalles
- Título Hug Your Customers: Love the Results
- Autor Jack Mitchell
- Encuadernación Tapa blanda
- Edición International Ed
- Páginas 304
- Volúmenes 1
- Idioma ENG
- Editorial Penguin Books, Limited (UK)
- Fecha de publicación March 4, 2004
- ISBN 9780141015224 / 0141015225
- Dewey Decimal Code 658
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Hug Your Customers: Love the Results
de Mitchell, Jack
- Usado
- very good
- Tapa blanda
- Estado
- Usado - Very Good
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
- Cantidad disponible
- 6
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GORING BY SEA, West Sussex, United Kingdom
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EUR 1.99EUR 10.13 enviando a USA
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Hug Your Customers: Love the Results
de Mitchell, Jack
- Usado
- good
- Tapa blanda
- Estado
- Usado - Good
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
- Cantidad disponible
- 1
- Librería
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Doncaster, South Yorkshire, United Kingdom
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EUR 4.10EUR 23.65 enviando a USA
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Descripción:
Penguin, 2004-03-04. paperback. Good. 5x1x8. Book is in good condition. Ex-library copy with typical stamps and markings.
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Hug Your Customers: Love the Results
de Mitchell, Jack
- Usado
- Tapa blanda
- Estado
- Used; Good
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- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
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- 5
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Milton Keynes , Buckinghamshire, United Kingdom
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Penguin. Paperback. Used; Good. Simply Brit welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring theres something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 03/04/2004
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EUR 12.99
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Hug Your Customers: Love the Results
de Jack Mitchell
- Usado
- Tapa blanda
- Estado
- Used; Good
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
- Cantidad disponible
- 3
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London, Greater London, United Kingdom
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Penguin Books Ltd, 03/04/2004. Paperback. Used; Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
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Hug Your Customers: Love the Results
de Jack Mitchell
- Usado
- good
- Tapa blanda
- Estado
- Usado - Good
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
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- 1
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Morangis, France
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EUR 4.88EUR 11.34 enviando a USA
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Penguin, 2003. Paperback. Good. Slight signs of wear on the cover. Edition 2003. Ammareal gives back up to 15% of this book's net price to charity organizations.
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EUR 11.34
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Hug Your Customers: Love the Results
de Mitchell, Jack
- Usado
- good
- Tapa blanda
- Estado
- Usado - Good
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
- Cantidad disponible
- 1
- Librería
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Seattle, Washington, United States
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EUR 5.95Envío gratuito a USA
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Descripción:
Penguin Books, Limited (UK), 2004. Paperback. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Hug Your Customers: Love the Results
de Mitchell, Jack
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- as new
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- As New
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- 9780141015224 / 0141015225
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Seattle, Washington, United States
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Descripción:
Penguin Books, Limited (UK), 2004. Paperback. As New. Disclaimer:An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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EUR 5.95
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Hug Your Customers: Love the Results
de Jack Mitchell
- Usado
- good
- Tapa blanda
- Estado
- Usado - Good
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
- Cantidad disponible
- 1
- Librería
-
HOUSTON, Texas, United States
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EUR 7.66Envío gratuito a USA
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Descripción:
Penguin Books, Limited (UK), 2004-03-04. Paperback. Good.
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Hug Your Customers: Love the Results
de Jack Mitchell
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- New
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- 9780141015224 / 0141015225
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Southport, Merseyside, United Kingdom
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EUR 14.57EUR 11.76 enviando a USA
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Paperback / softback. New. From small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business.
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Hug Your Customers
de Jack Mitchell
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- Tapa blanda
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- New
- Encuadernación
- Paperback
- ISBN 10 / ISBN 13
- 9780141015224 / 0141015225
- Cantidad disponible
- 2
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Uxbridge, Greater London, United Kingdom
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EUR 15.02EUR 9.45 enviando a USA
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Descripción:
Paperback / softback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; B-format paperback
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