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Raving Fans: A Revolutionary Approach to Customer Service
de Blanchard, Kenneth; Bowles, Sheldon M
- Usado
- Aceptable
- Tapa dura
- Firmado
- Estado
- Fine/No Jacket
- ISBN 10
- 0688123163
- ISBN 13
- 9780688123161
- Librería
-
Vancouver, British Columbia, Canada
Formas de pago aceptadas
Sobre este artículo
New York: William Morrow, 1983. No dj. Boards show no wear. Spine sound and hinges tight. Interior tight and unmarked except inscribed with date, location and thank you on front free endpaper by Bowles. 138 pp.. Inscribed By Author. Reprint. Cloth. Fine/No Jacket. 8vo - over 7¾" - 9¾" tall.
Reseñas
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Detalles
- Librería
- First Used Books
(CA)
- Inventario del vendedor #
- 002683
- Título
- Raving Fans: A Revolutionary Approach to Customer Service
- Autor
- Blanchard, Kenneth; Bowles, Sheldon M
- Formato/Encuadernación
- Tapa dura
- Estado del libro
- Usado - Fine
- Estado de la sobrecubierta
- No Jacket
- Edición
- Reprint
- ISBN 10
- 0688123163
- ISBN 13
- 9780688123161
- Editorial
- William Morrow
- Lugar de publicación
- New York
- Fecha de publicación
- 1983
- Tamaño
- 8vo - over 7¾" - 9&f
- Palabras clave
- Business Management Operations Customer Service Sales
- Catálogos del vendedor
- Business Management; Sales;
Términos de venta
First Used Books
Shipping charge is for a book weighing less than 2 lbs (0.9 kg). Additional postage will be required for heavier items.
GST at 5% will be required for orders shipping within Canada.
Full refund within 30 days if condition of book is not as described.
Sobre el vendedor
First Used Books
Miembro de Biblio desde 2005
Vancouver, British Columbia
Sobre First Used Books
Store specializing in literature and quality nonfiction since 1989.
Glosario
Algunos términos que podrían usarse en esta descripción incluyen:
- Inscribed
- When a book is described as being inscribed, it indicates that a short note written by the author or a previous owner has been...
- Spine
- The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
- Reprint
- Any printing of a book which follows the original edition. By definition, a reprint is not a first edition.
- Jacket
- Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...
- Cloth
- "Cloth-bound" generally refers to a hardcover book with cloth covering the outside of the book covers. The cloth is stretched...
- Tight
- Used to mean that the binding of a book has not been overly loosened by frequent use.
